A two-minute check before you hand clothes over prevents lost items, surprise marks and misunderstandings.
Empty every pocket
Pens leak ink, tissues shred and coins damage machines. Check shirt, trouser and jacket pockets, including inside pockets.
Point out stains
Tell the person at the counter what the stain is and how old it is. It helps choose the right treatment. Mention anything you have already tried.
Note damage and loose parts
Mention loose buttons, torn seams, broken zips and missing beads. It avoids arguments later and lets the shop handle the item with care.
Share special instructions
Say if a garment is delicate, new, heavily embellished or colour-fast uncertain. Mention items that should be dry cleaned only.
Count and note items
Know how many pieces you are handing over and keep your receipt. Check the count on collection.
Keep valuables out
Remove brooches, detachable jewellery and anything irreplaceable from clothes before handing them in.
Frequently asked questions
Should I wash clothes before dry cleaning?
No. Hand them over as they are and point out stains. Washing at home can set some stains.
What should I tell the dry cleaner?
Tell them about stains, what caused them, any known damage, and if the garment is delicate or new.
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