Help Center

Questions We Get a Lot

48h turnaround time

Free pick up & delivery

Dedicated support

What services do you offer?

We offer Wash & Fold, Wash & Steam Press, Steam Press Only, and Shoe Cleaning Services.

How do I place an order?

You can easily place an order online through our website or by calling us to avail our free pick up and drop services.

What are your pick-up and delivery times?

We offer flexible pick-up and delivery windows to fit your schedule. Our pick-up and drop-off time slots are: 6:00 AM to 9:00 AM, 10:00 AM to 1:00 PM, 2:00 PM to 5:00 PM, and 6:00 PM to 9:00 PM.

How much do your services cost?
Our prices vary depending on the service and the weight of your clothes. You can find a detailed price list here or contact us for a quote.
Are my clothes washed with other people's clothes?

We prioritize individual care. To guarantee the highest quality and hygiene, every order goes through a dedicated wash cycle, keeping your clothes separate from others.

Can you handle delicate items?

Yes, we have experience handling all types of fabrics, including delicates. We follow specific care instructions for each item.

What do I need to do before my clothes are picked up?

Please remove any loose items from pockets, turn clothes inside out, and separate delicates.

What is the turnaround time?

We’re fast! Last month, we delivered 98.7% of all standard laundry and dry cleaning within 48 hours.

What should I do if I notice damage to my clothes after using your service?

While we take great care with your clothes, accidents can happen. If you notice any damage after cleaning, please let us know right away so we can work with you to find a fair solution.

What if I'm not at home during collection or delivery?

No problem! Just ping us on WhatsApp to reschedule, let us know where to leave your items safely, or have them delivered to reception (if possible).